Making a payment using Fena
We’ve introduced a new payment method – Pay by Bank.
Pay by Bank enables you to pay for your order directly from your bank account to ours.
How does it work?
Step 1: Choose ‘Pay by Bank’ at the checkout.
Step 2: You will be taken to a page where you can select the bank you want to pay with.
Step 3: Once selected, you will be taken to your online banking or mobile banking app to confirm the transaction.
Step 4: After the transaction is confirmed, you will be redirected to the order confirmation page.
Why choose ‘Pay by Bank’?
- Bank-level security: As ‘Pay by Bank’ uses bank payment rails, it is covered by the highest level of security.
- Increased privacy: Pay by Bank doesn’t require you to share your card details, so no card details are stored by us, ensuring additional security.
- Competitive pricing: As ‘Pay by Bank’ offers significantly lower payment processing fees, it helps us maintain competitive prices on our products.

