Payments (using Fena)

Making a payment using Fena

We’ve introduced a new payment method – Pay by Bank.

Pay by Bank enables you to pay for your order directly from your bank account to ours.

How does it work?

Step 1: Choose ‘Pay by Bank’ at the checkout. 

Step 2: You will be taken to a page where you can select the bank you want to pay with. 

Step 3: Once selected, you will be taken to your online banking or mobile banking app to confirm the transaction. 

Step 4: After the transaction is confirmed, you will be redirected to the order confirmation page.

Why choose ‘Pay by Bank’?

  • Bank-level security: As ‘Pay by Bank’ uses bank payment rails, it is covered by the highest level of security.
  • Increased privacy: Pay by Bank doesn’t require you to share your card details, so no card details are stored by us, ensuring additional security.
  • Competitive pricing: As ‘Pay by Bank’ offers significantly lower payment processing fees, it helps us maintain competitive prices on our products.